20 Years of Building Software Around How Businesses Actually Work.

Designbyklein started in 2006. Since then we've built the applications, customer and dealer portals, integrations and automated workflows that run day-to-day operations for manufacturers, distributors, ecommerce businesses and service companies. The person who scopes your project is the person who builds it.

20
Years in business
Since 2006
Building business software
One team
Scope, build, host and support
Whole stack
Applications through to firmware
Charlotte, NC
Working with US businesses

Our Story:

Designbyklein started in 2006, building websites and fixing computers. 20 years later the work looks different, but the pattern is the same: a business describes something that isn't working, and we build the thing that fixes it.

Most of what we do now is custom business software — the applications, portals, integrations and automated workflows that run day-to-day operations. Along the way we've built ecommerce and dealer platforms, membership systems, returns workflows, firmware for physical products, and the infrastructure all of it runs on.

That range is deliberate. It means we can take on the projects that don't fit neatly into one box: the ones with dealer pricing rules, fifteen years of order history that has to survive the migration, or a piece of hardware on the other end of the app.

How we think about it

You shouldn't have to work out which software to buy. Show us how your business actually runs, what's slowing it down, and what you wish worked differently — we'll tell you whether the answer is a custom application, an automation, an integration between things you already own, or nothing at all. We'd rather turn down work than sell you something that won't help.

We're a small team, which means the person who scopes your project is the person who builds it. There's no account manager relaying messages to a developer you never meet.

Why Trust Us

  • 20 years of hands-on work, not slideware
  • We build it ourselves — nothing is subcontracted out
  • You own the code and the data we build on
  • Straight answers about what's worth building and what isn't
  • We stay on after launch, because we host and support what we build

What We Build:

Three core offers, all aimed at the same thing: software shaped around the way a business already works.

Custom Business Software

Internal tools, customer and dealer portals, quoting, scheduling, memberships, inventory and reporting — built around your process rather than someone else's.

See how this works

Automation & AI

Connecting the tools you already pay for so nobody re-types data or chases approvals — with AI wired to your own documents and data where it genuinely helps.

See what we'd automate

E-Commerce & B2B

For businesses whose selling has outgrown a standard store: dealer pricing, configurable products, trade accounts and order logic that plugins can't handle.

See what's possible

Supporting capabilities

Not what we lead with, but part of why the core work holds together: we run the infrastructure our applications live on, and occasionally build the hardware too.

Problems We've Solved:

Every one of these started as a business problem someone described to us, not a technology someone asked for.

One System for Consumer Sales, Dealer Pricing and Operations

Replaced a legacy store with a single platform that runs retail orders, dealer-specific pricing, custom products, returns and day-to-day operations without losing 15 years of order history.

Booking, Memberships, Payments and Waivers in One Place

Put scheduling, membership plans, pricing rules, payments and required paperwork into one system, so staff stopped stitching together calendars, spreadsheets and paper forms.

Returns That Run Themselves Instead of Living in an Inbox

Turned a manual, email-driven return process into a tracked workflow with customer-submitted photos, status updates, shipping labels and paperwork generated automatically.

A Dealer Portal That Handles Its Own Pricing and Orders

Gave dealers their own logins, their own negotiated pricing and a way to place orders directly, including programmatic ordering for the larger accounts, instead of phoning them in.

Tell us what's slowing your business down

The projects we do best still start the same way they did in 2006: someone describes a process that takes too long. Tell us yours.